Call the Utility before you call the plumber.  Customers experiencing problems with service line should always call the utility first.  We can tell you if there is a problem in your area that may be affecting your service.

TO CONTACT THE UTILITY:  Customer Service  443-6310

After hours, weekends and holidays:  Power Plant  443-6321

 

NJUS will exercise reasonable diligence to furnish and deliver regular and continuous water and sewer service, but will not be liable for damages caused by interruptions, shortages, irregularities or failure due to accidents, interference by third parties, or conditions beyond the control of the Utility.

If it is determined that the actions of NJUS or its representatives result in needed repairs to a customer water and/or sewer service, NJUS will, at its discretion, financially assist customers in effecting repairs.

THE UTILITY WILL NOT BE RESPONSIBLE FOR ANY COSTS OF REPAIR WHICH HAVE NOT BEEN              SPECIFICALLY APPROVED BY THE UTILITY PRIOR TO THE REPAIRS BEING MADE.

Any repairs required as a result of Utility actions must be accomplished by qualified, properly licensed and insured contractors.  Repairs made by contractors not meeting all city, state and utility permit and licensing requirements will not be considered for reimbursement by the Utility.

Additional information may be obtained by calling the NJUS Water and Sewer Department at 443-6330.

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